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FAQ
Quick answers to common questions. Still stuck?
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Getting started
What is Swaption?
Is it free to list an item?
Do I need an account to browse?
Swapping & offers
How does a swap work?
Can I counter an offer?
Can I retract an offer?
Buying & payments
How do I buy an item?
What payment methods are accepted?
Shipping & delivery
How does shipping work?
What is a SwapZone?
Safety & trust
What is the SwapLock Guarantee?
How do I report a listing or user?
What if I have a dispute?
Account
How do I delete my account?
Can I block someone?