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Community Guidelines

Last updated June 2026

Swaption works because most people are decent. These guidelines make that explicit. Breaking them gets your listing removed, your account warned, suspended, or banned — depending on severity.

Be honest

  • Only list things you own, can legally sell, and intend to ship or hand over.
  • Photos must be of the actual item. No stock photography.
  • State condition and defects clearly. Don't claim "new" if it's been worn.

Be respectful

  • No harassment, hate speech, threats, doxxing, slurs, or discrimination.
  • No unsolicited romantic or sexual messages.
  • Use the in-app block and report tools if someone crosses the line.

Be safe

  • Use a SwapZone or another public location for in-person meet-ups.
  • Tell a friend, share the meeting time, bring a charged phone.
  • Don't hand over money before inspecting the item.

Don't game the system

  • No duplicate accounts, fake reviews, or coordinated inauthentic behavior.
  • Don't move negotiations off-platform to avoid fees or escrow protection.
  • Don't list prohibited items — see the full prohibited items list.

Reporting

Tap the flag icon on a listing, message, or profile to report it. Our trust & safety team reviews every report. For urgent safety issues, contact local authorities first — we'll cooperate with legitimate law-enforcement requests.