Privacy Policy
Version 2026-08-03.2 · Effective August 3, 2026
Published by Swaption, LLC, c/o Tullo Law Firm, 100 Ashley Dr S, Suite 600, Tampa, FL 33602, United States.
Swaption, LLC is the controller of personal information processed on Swaption. Contact admin@swaptions.net for any privacy request.
See also: Cookie Policy · Your privacy choices · Terms of Use · SMS terms
This policy covers the information practices of our websites that link to this policy, which includes but is not limited to: www.swaptions.net, as well as all international domains and subdomains (collectively referred to as "Swaption Website"). Swaption Website may track and gather information about its visitors through cookies or other technology.
We, at Swaption, LLC ("Swaption" or "we") are constantly striving to provide excellent service to you, our customers, business partners, and end-users, while also building a long-lasting relationship with you. To achieve these goals, and enhance your experience, we gather information about you when you visit our site, use our service platform, application(s), or business partners accessible from our service.
This policy covers how Swaption collects, uses, and protects the information we gather through your use of the Swaption website, service platform, account registration, and our application(s) (collectively, “Swaption”). Specifically, Swaption may collect information in the following way from online registrations, browsing, communications, orders, interactions, and sales transactions.
No matter how Swaption comes to have your information, you should be aware of how we handle it and know that we respect the privacy of your information.
Treatment of information gathered by the end-user’s use of the Swaption application(s):
Data created from the end-user’s interaction with Swaption and the information he/she/it/they enters is owned by Swaption. Swaption may use its data to try and improve the end-user experience.
How We Collect and Use Information
We collect the following types of information about you:
• Registration And Profile Information: By creating an account, you are authorizing us to collect your personal information such as your username, first and last name, gender, date of birth, email address, your location, mobile phone number and a photo, if you chose to have a photo associated with your account. In an effort to further customize Swaption for you, we may also request additional personal information from you. We may also collect billing and financial information.
• Data Collected Through Use Of The Service: We may monitor your browsing, swapping, and purchase preferences to improve your experience.
• Geolocation: We collect your unique user identifier and your location through GPS, Wi-Fi, or wireless network triangulation in order to obtain your location for the purposes of marketing and offering other related synergies. We maintain location information only so long as we determine is reasonable to provide the Service. We may maintain location data for a longer period of time in order to analyse aggregate trends and marketing metrics. We may also share location information with third parties for research and analytic purposes. Please see “Your Choices About Your Information” below to learn more.
• Event & Activities Data: We collect, and may use a third party to collect, browsing and relevant data from your device, including information from the gyroscope, accelerometer, compass, and Bluetooth, in order improve our services. We maintain this data as is reasonable to provide our Service. If you want to opt-out of the collection of your sensory and motion data, please adjust your settings in your mobile device to limit the app’s access to your sensory and motion data.
• Messages And User Content: We collect message and user content data to operate, maintain, and provide to you the features and functionality of our Service and to communicate directly with you, such as to send you swap alerts. You can control your receipt of alerts by visiting “Settings” and “Notifications” within our Service/Platform app. We may also send you Service-related emails (e.g., account verification, notification, order confirmations, change or updates to features of the Service, technical and security notices). You may not opt-out of Service-related e-mails.
• Automatic Data Collection: Information about your device and location, via cookies and other technology to improve and customize our services.
Information we receive about you from others:
• Social Media: When you interact with our site through various social media, such as when you Like us on Facebook or post a comment to our Facebook page, we may receive information from the social network such as your profile information, profile picture, gender, user name, user ID associated with your social media account, age range, language, country, friends list, and any other information you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to Swaption’s website or Service.
• Information We Collect Automatically Through The Use Of Technology: When you visit our website or use our mobile app, we and our business partners may collect certain information about your computer or device through existing location and marketing technology, for example through the use of cookies. By using our app you are agreeing to share the data such technologies may provide us about you. Some or all of this data may be combined with other personally identifying information we have acquired. When you access our Service by or through a mobile device, we may receive or collect and store a unique identification numbers associated with your device or our mobile application (including, for example, a UDID, Unique ID for Advertisers (“IDFA”), Google Ad ID, or Windows Advertising ID or other identifier), mobile carrier, device type, model and manufacturer, mobile device operating system brand and model, phone number, and, depending on your mobile device settings, your geographical location data, including GPS coordinates (e.g. latitude and/or longitude), Wi-Fi location or similar information regarding the location of your mobile device. We use this information to:
- Remember information so that you will not have to re-enter it during your visit or the next time you visit the site or mobile app
- Provide custom, personalized content and information, including advertising
- Track your location
- Monitor the effectiveness of our Service and our marketing campaigns
- Monitor aggregate metrics such as total number of visitors, users, traffic, and demographic patterns
- Diagnose or fix technology problems reported by our Users or engineers that are associated with certain IP addresses or User IDs, and Automatically update our mobile application on your system and related devices.
• We may also collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit, your use of third-party applications, and other information that assists us in analyzing and improving the Service.
2. Sharing of Your Information
Personal Information: We may share your personal information with third parties outside the Swaption and its controlled subsidiaries and affiliates in some circumstances, including:
• We share your personal information, including name, email, location, and motion event data, with others within the Swaption family and friends you have chosen to monitor.
• Any information or content that you voluntarily post to the website or to our Facebook page or our other social media sites/apps will automatically be available to the public. We may publicly post your reviews and comments online on our website or mobile app or link your reviews to third party websites.
• We may aggregate or otherwise strip data of all personally identifying characteristics of our data and may share that anonymized and/or aggregated data with third parties. For example, we may share de-identified location data with third parties that analyze marketing trends, and location trends.
• We may at any time buy or sell/divest the company, or any combination of its products, services, assets and/or businesses. Personal information such as customer names and email addresses, and other user information related to the Service will likely be one of the items transferred in these types of transactions. We may also share, transfer, or assign such information in the course of corporate divestitures, mergers, acquisitions, legal proceedings, dissolutions or similar transactions or proceedings.
• Except as described above, we will not disclose personal information to third parties (including law enforcement, other government entity, or civil litigant; excluding our subcontractors) unless required to do so by law or subpoena or if in our sole discretion, we determine it is necessary to (a) conform to the law, comply with legal process, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce our Terms of Use, take precautions against liability, to investigate and defend ourselves against any claims or allegations, or to protect the security or integrity of our site; and/or (c) to exercise or protect the rights, property, or personal safety of Swaption, our Users or others.
3. How We Protect Your Information
Swaption cares about the security of your information and uses commercially reasonable physical, administrative, and technological safeguards to preserve the integrity and security of all information we collect and that we share with our service providers. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event that we learn that information under our control is compromised as a result of a breach of security, we will notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
4. Your Choices About Your Information
You may decline to submit any personal information to the Service, in which case Swaption may not be able to provide its Services to you.
Modifying Your Account Information and Settings: You may modify your account information, update, or amend your personal information, or change your password at any time by logging in to your account. You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of Service-related communications if you have an active account. If you have any questions about reviewing or modifying your account information, you can contact us directly at support@swaptions.net.
Delete Your Account and Personal Information: We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account, you may do so under the setting tab of your account.
5. Links to Other Websites
We are not responsible for the practices employed by websites or services linked to or from the Service, nor the information or content contained therein. Please remember that when you use a link to go from the Service to another website, our Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party’s own rules and policies. Please read over those rules and policies before proceeding.
6. Changes to Our Privacy Policy
Swaption may, in its sole discretion, modify or update this Privacy Policy from time to time, and so you should review this page periodically. When we change the policy, we will update the ‘last modified’ date at the top of this page. If there are material changes to this Privacy Policy or in how Swaption will use your personal information, we will notify you either by prominently posting a notice of such changes prior to implementing the change or by directly sending you a notification.
7. Your California Privacy Rights
Swaption collects various types of personal information about you both online and offline, as described in this privacy policy. Under California law, Swaption customers who are residents of California may request certain information about our disclosure of personal information during the prior calendar year to third parties for their direct marketing purposes. To make such a request, please write to us at the following address:
Swaption
100 Ashley Dr S, Suite 600
Tampa FL 33602
Alternatively, you may send us an email at admin@swaptions.net.
8. How to Contact Us
If you have any questions about this Privacy Policy or the Service, please contact us at admin@swaptions.net
----
Swaption Platform Addendum
This Addendum supplements the Privacy Policy above for users of the Swaption marketplace platform and related services.
Platform-Specific Data Practices:
• Listing Content: Photos, descriptions, and pricing you provide for items are stored and displayed publicly to facilitate swaps and sales.
• Transaction Metadata: We record swap and purchase history, offer statuses, and counteroffer data to operate the marketplace and resolve disputes.
• In-Listing Messages: Messages sent through item listings are stored to provide chat continuity and are accessible to both parties and Swaption support staff.
• Device/Usage Data: We collect IP addresses, browser types, and device identifiers for fraud prevention and platform security.
Your Rights on the Platform:
• Access & Portability: You may request a copy of your personal data by contacting support@swaptions.net.
• Correction: Update your profile and listing information at any time from your account settings.
• Deletion: Cancel your account to delete your personal information, subject to retention requirements for legal compliance and fraud prevention.
Third-Party Service Providers:
• Payment processing: Stripe (see Stripe Privacy Policy)
• Hosting and analytics: Supabase and other cloud infrastructure providers
If there is any conflict between the main Privacy Policy and this Addendum, this Addendum controls for matters related to the Swaption platform.
Addendum: US state privacy rights
Depending on where you live (including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, and Montana), you may have the right to know what personal information we hold, request a copy or portable export, correct inaccuracies, delete your information, opt out of targeted advertising and any "sale" or "sharing" of personal information, and appeal a decision we make about your request.
How to exercise a right. Email admin@swaptions.net from the address on your account, or use Your privacy choices. We respond within 45 days (extendable once by 45 days) and will never discriminate against you for exercising a right. An authorized agent may submit a request with written permission.
Sale / sharing. Swaption does not sell personal information for money. If you allow marketing cookies, some analytics or advertising cookies may constitute "sharing" for cross-context behavioral advertising under California law. You can withdraw that at any time from Cookie settings, and we honor Global Privacy Control signals sent by your browser.
Sensitive information. Government-ID and selfie data submitted for SwapShield™ identity verification is collected and processed by our verification provider (Stripe Identity) on our behalf, solely to confirm your identity and prevent fraud. We receive only the verification result and limited metadata — we do not retain your ID images or biometric templates. Where state biometric laws apply, we obtain your written consent before verification begins.
Retention. Account, listing, order, and payment records are retained while your account is active and afterwards as required for tax, accounting, dispute-resolution, and fraud-prevention purposes (generally up to 7 years for transaction records). Message content and support tickets are retained for up to 3 years. Consent records are retained for the life of the account plus 4 years.
Children. Swaption is not directed to children. You must be at least 18 years old to create an account, and we do not knowingly collect information from anyone under that age. If you believe a minor has created an account, email admin@swaptions.net and we will delete it.
Processors we use. Payments and identity verification (Stripe, including Stripe Connect and Stripe Identity), shipping labels and tracking (ShipEngine and its carriers), transactional email and SMS delivery, cloud hosting and database services, and error/analytics tooling. Each is bound by contract to process data only on our instructions.
Security incidents. Report a suspected vulnerability or data incident to admin@swaptions.net.
Mailing address: c/o Tullo Law Firm, 100 Ashley Dr S, Suite 600, Tampa, FL 33602, United States.
Addendum: Mobile messaging data
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
If you opt in to text messages, we collect and store your mobile number, the date, time, and version of the consent you gave, the program you enrolled in (Swaption Verification Codes and/or Swaption Account Notifications), and delivery status returned by the carrier. We use this only to send the messages you asked for, to prevent fraudulent sign-ins, and to prove consent if a carrier or regulator asks.
Messaging provider. Messages are transmitted by Twilio Inc., acting as our processor solely to deliver messages on our instructions. Twilio does not use your number for its own marketing. We do not sell, rent, or otherwise disclose mobile numbers or SMS opt-in consent to data brokers, lead generators, affiliates, or advertisers.
Frequency and cost. Message frequency varies — typically 1 message per sign-in for verification codes, and only when there is activity on your account for notifications. Message and data rates may apply.
Withdrawing consent. Reply HELP for help or STOP to cancel at any time. Reply STOP to any message to stop all texts from that program. You can also switch your channel to email or an authenticator app in Account → Security, or email support@swaptions.net. We honor opt-outs immediately. Consent and opt-out records are retained for the life of the account plus 4 years to evidence compliance; the mobile number itself is deleted from the messaging profile when you remove it.
Full program disclosures: Swaption SMS terms. Messaging terms also appear in the Terms of Use.
